I want you to have an amazing experience. I think you'll love the pieces I've handpicked as much as I do! In the rare event that isn't the case, please read Uncoverd's Returns and Exchanges Policy below. Don't hesitate to e-mail for help: firstname.lastname@example.org.
Returns for online purchases must be made within 14 days of receiving your order. Any product returned outside of the 14-day return policy are at the discretion of Uncoverd, and may not be accepted or only accepted for store credit. E-mail email@example.com to request a return label and indicate your reason for return.
Items should be returned unused and with all Uncoverd and designer garment tags still attached. Returns that are damaged or soiled will not be accepted and will be sent back to you at your expense.Where provided, any designer packaging such as belts, authenticity cards, dust bags and leather tags must be included with your return.
All shoes should be tried on a carpeted surface. Any marks on shoes made by you render them unsalable and will be returned to you at your cost without refund, store credit or eligibility for exchange. All shoes must be returned in their original shoe box. Shoes returned without the original box, a damaged box, or marked soles may not be accepted and will be returned to you at your cost.
Pre-ordered items that have not been tailored or customized for you (i.e., shortened, engraved, etc.) may be returned for store credit or exchanged by contacting us at firstname.lastname@example.org.
Pre-ordered items that are made custom per your wishes are final sale. No refunds, credit or exchanges will be granted.
FINAL SALE ITEMS
Lingerie, hosiery, swimwear, fragrances, cosmetics, skincare, furniture, items tagged as one of a kind and items by Duong Jewelry & Objects, Shahla Karimi, SOÜF, Tara4779.All in stock purchases made at an Uncoverd event are final sale. No refunds, credit or exchanges will be granted.
Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty.If your item is faulty when you receive it, you can return it for a refund, store credit or exchange. Simply request a return. We'll send you a shipping label. Ship the item back to us within 14 days of your delivery date.
All in stock purchases made in person at an Uncoverd event/fitting are final sale. No refunds, credit or exchanges will be granted.
We monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion or lead to the closure of your Uncoverd account.