These terms and conditions (together with the information and policies contained in the "HELP" pages on the website and any other documents referred in these terms and conditions) ("Terms and Conditions") set out the legal terms that apply to your use of our website http://www.uncoverd.world (the "Site") and the other services that we provide (the "Services").
Please read these Terms and Conditions carefully and make sure that you understand them, before using the Services. Please note that by using the Services, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you will not be able to use the Services and you should leave the Site immediately. If you continue to use the Site or if you order products, we will take this as your acceptance of these Terms and Conditions.
Eligibility to Purchase
In order to make purchases you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. You are required to be above the legal purchase age, 18. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where Uncoverd feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.
Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
General Legal Terms
- (a) Complete Terms: The Terms and Conditions constitute the whole legal agreement between you and Uncoverd and govern your use of the Services and completely replace any prior agreements between you and Uncoverd in relation to the Services. Notwithstanding the foregoing, you understand that Uncoverd may make changes to the Terms and Conditions from time to time. When these changes are made, Uncoverd will make a new copy of the Terms and Conditions available at http://www.uncoverd.world. You agree that Uncoverd is under no obligation to provide you with notices regarding changes to the Terms and Conditions. You understand that it is your responsibility to check the Terms and Conditions regularly for changes
- (b) Modifications to the Services: Uncoverd is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Uncoverd provides may change from time to time without prior notice to you. You further acknowledge and agree that Uncoverd may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at Uncoverd's sole discretion, without prior notice to you.
- (c) Confidentiality: You understand that Uncoverd grants the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. Uncoverd reserves the right to revoke these exceptions either generally or in specific cases.
- (d) Liability in the Event of Breach: You agree that you will comply with all of the provisions of the Terms and Conditions. You understand that you are solely responsible for (and that Uncoverd has no responsibility to you or to any third party for) any breach of your obligations under the Terms and Conditions and for the consequences including any loss or damage which Uncoverd may suffer) of any such breach.
- (e) Rights Not Waived: You agree that if Uncoverd does not exercise or enforce any legal right or remedy which is contained in the Terms and Conditions (or which Uncoverd has the benefit of under any applicable law), this will not be taken to be a formal waiver of Uncoverd's rights and that those rights or remedies will still be available to Uncoverd.
- (f) Severability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms and Conditions is invalid, then that provision will be removed from the Terms and Conditions without affecting the rest of the Terms and Conditions. The remaining provisions of the Terms and Conditions will continue to be valid and enforceable.
- (g) Governing Law: The Terms and Conditions, and your relationship with Uncoverd under the Terms and Conditions, shall be governed by the laws of the State of New Jersey. You and Uncoverd agree to submit to the exclusive jurisdiction of the State and Federal courts in New Jersey, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise.
- (h) Violation of Terms and Conditions: Please report any violations of the Terms and Conditions by emailing firstname.lastname@example.org.
Uncoverd offers products for sale that are in stock and items to be manufactured by our designer suppliers (pre-ordered items). Consequently, you may be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase; 100% of the retail value.
Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order.
Acceptance of your order will be perfected upon submission to designer supplier. Completion of the contract between you and Uncoverd will be perfected when our designer supplier(s) dispatch the goods to you at which time you will receive a second email containing your tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the State of New Jersey, USA, and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of Uncoverd.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, or that you do not meet the eligibility criteria set-out within the Terms and Conditions.
Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise whether or not that merchandise has been sold, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Whilst every effort is made to make sure sales details are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that the relevant part of your order must be reprocessed to reflect the correct price. In the event that you choose not to have the order reprocessed, we will issue a sales credit or refund at our discretion. In the event that products are recalled in transit, we will process your sales credit or refund once the products have been returned to us.
Prices are in US Dollars and are exclusive of taxes.
If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction(s). You agree that Uncoverd is not responsible for any credit shortages due to currency conversion rates.
You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.
If the issuer of your credit/debit card refuses to authorize payment to Uncoverd, we will not be liable for any delay or non-delivery. Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you as soon as possible.
Uncoverd accepts any US and most internationally issued cards, including chip cards that bear the Visa, MasterCard, American Express, JCB, Discover, and Diners Club logo. This includes credit, debit (processed as credit) cards. Uncoverd also accepts contactless payments such as Android Pay and Apple Pay.
Payment is charged or debited in full at the time of sale (for both in stock and pre-ordered items).
Uncoverd uses Shopify for processing transactions. All payment information you submit is encrypted to Shopify servers. Shopify complies with the highest level of PCI (Payment Card Industry) standards and will never sell information to third party vendors.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided. Once a promotion has expired the amount may not be refunded. If the promotion is still active, it will be refunded back to the customer’s account to be used towards a future order.
Uncoverd reserves the right to cancel a promotion and/or to reject redemption of a promotional code when the total value of the promotional code exceeds a certain value, generally the price of the item for which the promotional code is used.
Promotions are only eligible for full-priced products and are limited to one per transaction. Minimum spends may be required and will be communicated on any correspondence. Where a promotion has been communicated via email, the promotional code is non-transferable and the email address provided during checkout must be the same as the email address to which the promotion was sent.
Uncoverd shall not be liable to any customer for any financial loss arising out of the refusal, cancellation or withdrawal of a promotion or any failure or inability of a customer to use a promotional code for any reason.
Promotional codes do not cover the costs of any shipping, duties, and/or regional taxes where applicable. These are to be paid by you.
Once an Uncoverd event is closed and the preorder accepted by the designer, we will not be able to make changes to the order. This includes size changes, style changes, quantities, etc. We will try to accommodate late preorder requests, but this is purely at the discretion of the designer. As soon as the preorder has been placed and the event has closed, it cannot be canceled. Any delays, production changes, or cancellations will be communicated to the customer as soon as it is confirmed by the designer. Any other cancellation requests are at the discretion of Uncoverd, and may only be refunded as credit.
Insurance and Delivery
Our designer suppliers will ship pre-ordered items directly to the address you provide. We cannot accept P.O. Boxes as valid shipping addresses.
Uncoverd insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Uncoverd, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.
Delivery times supplied to you, such as on your order receipt, are estimates and are to be used as a guide only and commence from the date of dispatch. Uncoverd is not responsible for any delays caused by destination customs clearance processes.
If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you store credit for any goods you have paid for but not received.
If you are purchasing in stock items, sales taxes will be automatically applied at the time of checkout if Uncoverd is obligated to collect sales taxes.
For preorder items, all relevant shipping fees, import taxes, and duties will be be charged at the time you place your order, when possible. If impossible, noted at checkout and your order receipt, shipping fees, import taxes, duties will be charged on a Delivery Duty Unpaid basis. As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.
Depending on your delivery address, different taxation rules and additional charges may apply. If you are receiving items from a a designer outside of your territory, you may need to pay import duties upon receipt of the products. We will notify you during the checkout process if import duties are included or you may have to pay them upon receipt of the products. If they are not included, neither we nor the designer suppliers have any control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes that are not included. Please contact your local customs office for further information before placing your order.
The costs of shipping and any import taxes, and duties paid are non-refundable.
Exchanges & Returns
All in stock purchases made at an Uncoverd event are final sale. No refunds, credit or exchanges will be granted.
Pre-ordered items that have not been tailored or customized for you (i.e., lengthened, shortened, details added or removed, etc.) may be returned for store credit or refund and where possible exchanged by contacting us at email@example.com. We will verify whether stock is available for exchange should that be your wish, and provide return shipping information within 48 hours of request receipt.
Pre-ordered items that are made custom per your wishes are final sale. No refunds, credit or exchanges will be granted.
FINAL SALE ITEMS whether in stock or pre-order: Lingerie, hosiery, swimwear, fragrances, cosmetics, skincare, fine jewelry, items tagged as one of a kind and items sold by certain vendors: Duong Jewelry & Objects, Shahla Karimi, SOÜF handbags, Tara4779.
SHOES: All shoes should be tried on a carpeted surface. Any marks on shoes made by you render them unsalable and will be returned to you at your cost without refund, store credit or eligibility for exchange. All shoes must be returned in their original shoe box. Shoes returned without the original box, a damaged box, or marked soles may not be accepted and will be returned to you at your cost.
Returns must be made within 7 days of receiving your order. Any product returned outside of the 7-day return policy are at the discretion of Uncoverd, and may not be accepted or only accepted for credit.
Items should be returned unused and with all Uncoverd and designer garment tags still attached. Returns that are damaged or soiled will not be accepted and will be sent back to you at your expense.
Where provided, any designer packaging such as belts, authenticity cards, dust bags and leather tags must be included with your return.
We monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion or lead to the closure of your Uncoverd account.
Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
If your item is faulty when you receive it, you can return it for a refund, credit or exchange. Simply request a return within 3 days of the day you received your order and ship the item back to us to arrive within 7 days of your delivery date.
If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability.
Intellectual Property Rights
You acknowledge and agree that all copyright, designs, the "look and feel" of the Site, trademarks and all other intellectual property and material rights, including Uncoverd Software and all HTML and other code contained in this Site, (“Content”) shall remain at all times vested in Uncoverd and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site, in Uncoverd correspondence and at Uncoverd Events are protected by federal and state laws and regulations and international treaty provisions.
You are permitted to use the Content only as expressly authorized by Uncoverd and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
In addition to the Intellectual property rights mentioned above, "Content" is defined as all information such as the "look and feel" of the Site, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Site, in Uncoverd correspondence and at Uncoverd Events.
Uncoverd tries to ensure that the information on this Site is accurate and complete. Uncoverd does not warrant or represent that Uncoverd's Content is accurate, error-free or reliable or that your use of Uncoverd's Content will not infringe rights of third parties.
Your use of the Site is at your risk. Uncoverd does not warrant that the functional aspects of the Site or Uncoverd's Content will be error free or that this Site, Uncoverd Content or the server that makes it available are free of viruses or other harmful components. If your use of this Site, or Uncoverd's Content results in the need for servicing or replacing property, material, equipment or data, Uncoverd is not responsible for those costs. Without limiting the foregoing, everything on the Web Site is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. Uncoverd and its suppliers make no warranties about Uncoverd Content, software text, downloads, graphics, and links, or about results to be obtained from using the Site. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. Uncoverd reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that Uncoverd is not liable to you or any third party for any such withdrawal.
The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of Uncoverd and we accept no responsibility for any such views expressed in any media.
No Commercial Use
This Site, our correspondence and events are for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, our correspondence or Events, or any of their Content, to further any commercial purpose, including any advertising or advertising revenue generation activity of your own.
You use this Site, receive our correspondence and attend our events at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your activity on this Site. We reserve the right to deny you access to this Site, our correspondence and our Events, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site, our correspondence and/or Events on a temporary or permanent basis and any decision to do so is final.
You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Site or event.
We may include hyperlinks on this Site to other websites or resources operated by parties other than Uncoverd, including advertisers. Uncoverd has not reviewed all of the sites linked to its Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
While Uncoverd will use reasonable endeavors to verify the accuracy of any information it places on the Site, it makes no warranties, whether express or implied in relation to its accuracy. This Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Site, or any transaction that may be conducted on or through this Site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that this Site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Site.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.
You agree that, except for death and personal injury arising from our negligence, We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the Terms and Conditions.
At our request, you agree fully to defend, indemnify and hold harmless Uncoverd immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including attorneys' fees, arising from any breach of the Terms and Conditions by you or any other liabilities arising out of your use of this Site.
Digital Millenium Copyright Act
If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Please contact us as follows: E-mail firstname.lastname@example.org with the subject line “Copyright”.